#10 Find and Use Your Data
Don't think you have customer data? You're likely wrong. Conduct an inventory and prioritize sources in this hands-on activity with Linsey.
#10 Find and Use Your Data
#9 Cultivate Resiliency
#8 Create Loyalists
#7 Leadership Matters
#6 Invest in Customer Success
#5: Better Customer Profiles
#4: Reverse Engineer the Customer Experience
#3 Use Your Energy Wisely
#2 Respond Fast, Improve CX
#1 Treasure Hunting for Ah-has